Does a DITO SIM card expire? – (Common Reasons)

Some people worry their DITO SIM will expire if they don’t use it. Our guide will help you understand and keep your SIM active. A DITO SIM card expires if not used or reloaded for 120 days. To stop this, use your SIM for calls, texts, or data, and add load when needed. These steps will keep your SIM working.

Does a DITO SIM card expire?

Yes, A DITO SIM card can expire if unused or reloaded for a certain time. If you don’t use your SIM for 90 days, it will become inactive and stop working.

Conditions That Cause Expiration

• No Usage: Do not use the SIM for calls, texts, or data.
• No Load: Not adding load to the SIM for a long time.

Timeline for Expiration

• 90 Days: The SIM expires after 90 days of no use and no load.

How to Stop Your DITO SIM from Expiring

These steps will help you stop your DITO SIM from expiring.

• Use Your SIM: Make calls, send texts, or use data regularly so it doesn’t expire.
• Add Load: Reload your SIM before 90 days pass to prevent expiration.
• Register Your SIM: Ensure your SIM is registered as required by the rules to avoid deactivation.
• Keep Apps Updated: Update the DITO app and your phone settings to prevent service interruptions.

Common Issues and Solutions

These solutions will help prevent your DITO SIM from expiring and ensure uninterrupted service.

• Forgot to Reload
  • Issue: The SIM expires because no load was added within 90 days.
  • Solution: Set a reminder to reload before 90 days or use auto-reload services if available.
• No Usage for a Long Time
  • Issue: The SIM becomes inactive due to no calls, texts, or data usage.
  • Solution: Make at least one call or send a text every month to keep the SIM active.
• Missed SIM Registration
  • Issue: Unregistered SIMs may face deactivation.
  • Solution: Register your SIM as required by local regulations to avoid issues.
• No Notification of Expiry
  • Issue: Users are unaware of the approaching expiration date.
  • Solution: Regularly check your SIM’s status using the DITO app or customer support.
• Accidental SIM Deactivation
  • Issue: The SIM is deactivated despite usage due to system errors.
  • Solution: Contact DITO customer support immediately to resolve the issue and reactivate the SIM.
• Traveling Abroad
  • Issue: Inactivity during travel may cause the SIM to expire.
  • Solution: Use roaming services or make online transactions using the SIM to keep it active.
• Phone Compatibility Issues
  • Issue: The phone doesn’t support the SIM, causing it to remain unused.
  • Solution: Ensure your phone is compatible with DITO’s network before purchasing the SIM.
• Expired Load
  • Issue: Added load expires without being used, leading to inactivity.
  • Solution: Monitor load validity and use it for calls, texts, or promos before it expires.
• Damaged or Lost SIM
  • Issue: A lost or damaged SIM cannot be used, risking expiry.
  • Solution: Replace the SIM at a DITO Experience Store and continue usage.
• Network Coverage Issues
  • Issue: Poor network signals prevent usage, leading to inactivity.
  • Solution: Check DITO’s coverage map and use the SIM in areas with better connectivity.

Pro Tips 

These tips make it easy to keep your DITO SIM from expiring.

• Set Reminders: Use your phone to remind you before 90 days.
• Link to Wallets: Connect your DITO SIM to apps like GCash to get SMS activity.
• Send Simple Texts: Send a low-cost text once a month to keep it active.
• Use for Subscriptions: Link your SIM to apps or services for regular use.
• Switch SIMs: If using two SIMs, make DITO the default for calls or texts sometimes.
• Check Activity on App: Use the DITO app to see usage and get alerts.
• Join Free Promos: Use free DITO promos to stay active.
• Use in Gadgets: Put your SIM in devices like a modem for regular use.
• Share Load: Send load to others with your DITO SIM.
• Buy Long Promos: Get promos with long validity to avoid expiring.

Final Thoughts 

Stopping your DITO SIM from expiring is simple. Use it for calls, texts, or data and reload it often. Follow the tips to keep it active and enjoy smooth service. With these steps, your SIM will stay ready to use.

Frequently Asked Questions